FleetAbout

Michelle and Llane, thank you for everything that you and your workmates have done for us in relation to our new beauty. It was very nice to walk into your office with everyone being so welcoming. We are very happy with our choice and had amazing 2500km drive to Derby WA with no faults. She is amazing and has heaps buttons to get used to it, it's so smooth and has already shown her charm to others as well. Thanks to your amazing and fast service we were very lucky to pick it up last week and get home before road closures, she is now a true Kimberley Girl for sure, haha.

Dear Sir/Madam. Today I have been informed by your senior consultant, Justin Smith, that my application to enter into a novated lease arrangement has been approved. The exceptionally high standard of service that has been provided by both Justin and Vicki compels me to provide you with this feedback. I rang to enquire about your novated lease arrangement shortly before New Year 2011 and was greeted warmly by Vicki. (more…)

Everything is going very well. The whole process was excellent and I am very happy. Thank you.

I would like to say a very big thank you to Sean and Sherren for providing me with really outstanding customer service.

Jodie and Tim were excellent to work with, they helped me understand exactly what I needed to do and Jodie guided me through the whole experience expertly and patiently.

Can I just say that I love driving my new car. Thank you and your staff very much for your assistance. Ann is so looking forward to meeting with you. We are all going to be driving new cars in this office at this rate. Thanks again.

Thanks Jodie, I would just like to say that you have been fantastic with your help through this whole car process and I really appreciate everything that you have done.

Yes, everything is going great for this vehicle so please thank Frank Agostino, Vicki Scott, Sasha Carruthers and Tammie Maciejak for all their help.

Everything great with my new car. Customer service was excellent was a pleasure doing business with your company.

I’d like to thank you and the Fleet Network team for the professional and friendly assistance I received throughout the process and renewing my car. The whole team ensured I knew everything that was happening and a special thanks to the lady who I signed the final paper work with on the hand over day, she was so nice. I have since mentioned you guys and the service you provide to a few of my friends and hope that if they choose to go down this path then they will certainly be looked after. (more…)

I would like to say a big thank you to Sasha who provided me a very valuable service, she has been very patient, friendly and always providing me up dates on my current vehicle on order. I currently work for defence and as you probably do not know our movements can be stressful at times and have requested to have my vehicle delivered to me before the delivery date of December 12. (more…)

Everything is going well with my vehicle, I love it. I am more than happy with the assistance that I received during the process and would happily recommend Fleet Network to others.

Your customer service during the leasing process was outstanding, as it was last time. We would not hesitate to lease through Fleet Network again when our lease is up.

I contacted Fleet Network over the weekend Tim contacted me Monday and put me straight onto the right track, no frills, just what a customer wants to hear! We threw the figures around and got quotes on a few vehicles. He explained and helped me understand everything! (Much appreciated!) Tuesday afternoon I agreed to go ahead with the car, contacted by Jodie who walked me through everything, explained everything! (more…)

I would just like to take the time to say thank you for the outstanding service I have received, and continue to receive from you and your team at Fleet Network. I have enjoyed a decade long relationship with the company and am always impressed, yet never surprised, by the level of professionalism and customer care you show. Your willingness to go that little bit further, and work that little bit harder, to secure the car of choice and to organise the best deal for me and the family was greatly appreciated. (more…)

“The vehicle is everything we thought it would be as it’s our third Santa Fe, second diesel. A lot more refined than the earlier model, none the less both Joanna and myself are very happy with it. Right from the start when we spoke with Tim nothing was too much trouble and if there was a query then our contact persons were only too happy to attend to our questions with the utmost professionalism and courtesy. (more…)

Sasha at Fleet Network was exceeding professional and is really looked after me extremely well!!! My first contact was with Steve Asher and then Frank rang me and worked towards satisfying all my requirements! Would highly recommend them to anyone, which I have already done on three occasions already!

This is the third car that I have bought through Fleet Network. I change my car every three years and this time I wanted a VW Beetle convertible, my dream car, and there was only one left in Australia. Fleet Network managed to find the car for me and get it sent over from the dealer over east. They were fantastic. They then held onto it for me while I got my other car ready for exchange, a process that was delayed due to hail damage from the storms. There were further delays as things got held up with the insurance company but Fleet Network was brilliant. They kept me up-to-date with everything and waited while I got it all sorted out. I would definitely recommend them. They are really friendly and helpful and everyone I have spoken to has been brilliant.

This is the third vehicle we have bought from Fleet Network. We keep going back because we get such great service and good value for money from the vehicles we buy. We’ve currently got a Honda Odyssey Luxury, which is a great family car. We always do our own research first and then just call them up and tell them what we want. They source it, give us the price, do all the paperwork and then we just go and pick it up. It’s so simple. (more…)

We have a big family and when we first started dealing with Greg from Fleet Network earlier this year he pushed and pushed to get us into a car big enough for us all and one that would work within our budget. He just wouldn’t give up! We now drive a Hyundai iMax, which is perfect for us. We rang him up so many times with questions but nothing was ever a hassle for him. (more…)

I first started dealing with Fleet Network in 2002 when I got in touch and spoke to Matt. I was a bit wary as I had never financed a car this way before but Matt talked me through everything and put me at ease. I told him the things I was looking for in a car and before I knew it he had arrived with a Toyota Corolla for me to test drive. I tested it, he went through the costs, which were almost negligible, and the car has been going beautifully ever since. (more…)

Everything is fantastic with my car and the service I have received was great, can’t thank you enough. Thanks Carole, I do appreciate your follow up. Well, so far everything is ok, if I have any queries I will definitely contact you. The customer service was quite good, I was impressed by consistent and up to date communication throughout the process.