Privacy Policy

Your privacy is a serious matter to us. We make every effort to be completely transparent about how we use your information and who it gets shared with. The purpose of this page is to detail our policy with regards to the information we collect.

Your continued use of this website implies that you consent to our policy. If you have any questions or concerns, please contact us with the information on the bottom of this page.

This page addresses the following:

  • Information we collect
  • How your information is used
  • Security measures
  • Third party links
  • Policy updates
  • Our contact information

Information we collect

We collect two types of information on this website:

  1. Information you give us. We may ask for your personal information including your name, phone number or address. The information you directly provide us is never shared or sold to other third parties. Filling out a form on our website or giving details over the telephone is completely optional and you do so at your own risk. This information is strictly used for business purposes.
  2. Information from our tracking tools. We use a number of online tools which allow us to track visitors and their behaviour on our website. This includes the pages you visited, how long you stayed for and how you found us. Other details include your IP address, operating system, browser type and geographic location. This information cannot personally identify you and is only used to improve the user experience on our pages. Seek consultation from an IT specialist if you want this information blocked.

How your information is used

The personal information you provide to Fleet Network may be used to:

  • Process transactions
  • Give order updates
  • Send periodic emails
  • Improve customer service
  • Enhance user experience
  • Conduct surveys

Periodic emails may sent for order updates and to promote Fleet Network. Please note that you may opt out, or unsubscribe, from our email list at any time by simply sending us an email or contacting us by phone. We will comply with your request right away.

Security measures

Keeping your information secure both online and offline is important to us. We ensure that your information is only shared with the relevant individuals to process your order. Your information is never shared unless necessary to comply with the law or to complete your order.

Third party links

We always strive to provide customers with the most relevant information. We may include links to third party websites that we feel compliment ours. These websites contain separate policies and should be carefully reviewed before giving any personal information. We are not held liable or responsible for the actions you take on these websites.

Policy updates

We reserve the right to change our policy to reflect company changes. Any updates will be posted on this page.

Our contact information

Please contact us with the contact information below if you have any further questions or concerns regarding our policy. We respond to all queries in a timely manner.

 

National (All Australian States/Territories)

Phone: 1300 738 601

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Everything is going very well. The whole process was excellent and I am very happy. Thank you.”

Mark , Army

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Everything is fantastic with my car and the service I have received was great, can’t thank you enough. Thanks Carole, I do appreciate your follow up. Well, so far everything is ok, if I have any queries I will definitely contact you. The customer service was quite good, I was impressed by consistent and up to date communication throughout the process.”

Memory , NT Dept Children and Families

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Everything is going well with my vehicle, I love it. I am more than happy with the assistance that I received during the process and would happily recommend Fleet Network to others.”

Jo-Anne , QLD Dept of Communities

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“This is the third car that I have bought through Fleet Network. I change my car every three years and this time I wanted a VW Beetle convertible, my dream car, and there was only one left in Australia. Fleet Network managed to find the car for me and get it sent over from the dealer over east. They were fantastic. They then held onto it for me while I got my other car ready for exchange, a process that was delayed due to hail damage from the storms. There were further delays as things got held up with the insurance company but Fleet Network was brilliant. They kept me up-to-date with everything and waited while I got it all sorted out. I would definitely recommend them. They are really friendly and helpful and everyone I have spoken to has been brilliant.”

Colleen , WA Health, Western Australia

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Sasha at Fleet Network was exceeding professional and is really looked after me extremely well!!! My first contact was with Steve Asher and then Frank rang me and worked towards satisfying all my requirements! Would highly recommend them to anyone, which I have already done on three occasions already!”

Kevan , Qld Education

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“I would like to say a very big thank you to Sean and Sherren for providing me with really outstanding customer service.”

Karen , WA Transport

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“We have a big family and when we first started dealing with Greg from Fleet Network earlier this year he pushed and pushed to get us into a car big enough for us all and one that would work within our budget. He just wouldn’t give up! We now drive a Hyundai iMax, which is perfect for us. We rang him up so many times with questions but nothing was ever a hassle for him. When Greg went on holiday and Jodie took over it was exactly the same – they were phenomenal. They really did go above and beyond what they had to do in order to help us. Would we recommend Fleet Network? We already do recommend them, to everyone. They have been just so friendly and helpful and worked so hard for us. We can’t thank them enough.”

Troy and Karen , State Government Employee, New South Wales

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Your customer service during the leasing process was outstanding, as it was last time. We would not hesitate to lease through Fleet Network again when our lease is up.”

Jason , WA Education

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Jodie and Tim were excellent to work with, they helped me understand exactly what I needed to do and Jodie guided me through the whole experience expertly and patiently.”

Sarah , Dept of Education

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“I would like to say a big thank you to Sasha who provided me a very valuable service, she has been very patient, friendly and always providing me up dates on my current vehicle on order. I currently work for defence and as you probably do not know our movements can be stressful at times and have requested to have my vehicle delivered to me before the delivery date of December 12. Even though Sasha has been informed by Holden that the said due date will still occur on December 12, she is trying really hard to have this vehicle delivered to me at the earliest opportunity due to my transfer taking place on December 16. Once again thank you and I am looking forward to doing business with you during the course of my lease through Fleet Network and I will highly recommend your company to Defence and to family members.”

Rudsyn , Defence

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Thanks Jodie, I would just like to say that you have been fantastic with your help through this whole car process and I really appreciate everything that you have done.”

Donna , WA DOCS

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Can I just say that I love driving my new car. Thank you and your staff very much for your assistance. Ann is so looking forward to meeting with you. We are all going to be driving new cars in this office at this rate. Thanks again.”

De , WA Dept of Human Services

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“The vehicle is everything we thought it would be as it’s our third Santa Fe, second diesel. A lot more refined than the earlier model, none the less both Joanna and myself are very happy with it. Right from the start when we spoke with Tim nothing was too much trouble and if there was a query then our contact persons were only too happy to attend to our questions with the utmost professionalism and courtesy. I have passed on to other staff members your company name and hopefully they will be in touch with yourselves in the future.”

Phil , Corrective Services

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Everything great with my new car. Customer service was excellent was a pleasure doing business with your company.”  

Theresa , NT Dept of Health

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“This is the third vehicle we have bought from Fleet Network. We keep going back because we get such great service and good value for money from the vehicles we buy. We’ve currently got a Honda Odyssey Luxury, which is a great family car. We always do our own research first and then just call them up and tell them what we want. They source it, give us the price, do all the paperwork and then we just go and pick it up. It’s so simple. The hardest part is choosing the car we want! As to recommending them, anytime we have friends looking for a car we recommend Fleet Network. They’re a good company and everyone we recommend has had a good experience.”

Garry , Department of Indigenous Affairs, Western Australia

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“I’d like to thank you and the Fleet Network team for the professional and friendly assistance I received throughout the process and renewing my car. The whole team ensured I knew everything that was happening and a special thanks to the lady who I signed the final paper work with on the hand over day, she was so nice. I have since mentioned you guys and the service you provide to a few of my friends and hope that if they choose to go down this path then they will certainly be looked after. Once again thank you all so much, I will see you all again at the end of my lease for a new one, apparently my son will have his licence by then and has already claimed my car.”

Shirley , WA Education

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“Yes, everything is going great for this vehicle so please thank Frank Agostino, Vicki Scott, Sasha Carruthers and Tammie Maciejak for all their help.”

Craig , WA Health

SPEAK TO OUR NOVATED LEASE EXPERTS TODAY.

WE ARE DEDICATED TO GETTING YOU THE BEST RESULT.

“I first started dealing with Fleet Network in 2002 when I got in touch and spoke to Matt. I was a bit wary as I had never financed a car this way before but Matt talked me through everything and put me at ease. I told him the things I was looking for in a car and before I knew it he had arrived with a Toyota Corolla for me to test drive. I tested it, he went through the costs, which were almost negligible, and the car has been going beautifully ever since. It’s been passed through the family but Matt was right, it was exactly what I was looking for and has been a great car. Since then I have bought 3 more cars through Fleet Network. I can’t recommend them highly enough – they are really good people, so friendly and they always follow through on their promises. Everyone I know who has dealt with them has commented that Fleet Network really do care.”

Antonio , Department of Education, Western Australia